Accessing Your Self Storage Space: 4 Questions Clients Ask

Storage companies, aside from the space they provide for their clients, give access to help everyone check their belongings whenever they want, but the challenge is some people are unfamiliar with these things or do not know what to do. We will answer what customers ask to help people understand things better.

QUESTION #1: WHAT IS THE BEST TIME TO VISIT THE FACILITY?

It depends on your preferences as a customer because people have different lifestyles. For example, you are a corporate employee moving to a new apartment. If you have an entire household of belongings in a self storage company, consider visiting them after or before work hours. However, ensure they are open and will grant you access during these times because it all boils down to your needs. (Tip: If you need to do chores inside the facility or organise your entire household of belongings, allot an entire day to avoid being pressed for time.)

QUESTION #2: IS THERE A CARD OR KEY ACCESS?

Again, it depends on the company policies, but most of them provide access through cards and keys to ensure safety and security for everyone. First, take note of instructions because you would not want to break the rules & regulations. If the company insists on implementing something, you have all the reasons to follow them. Second, never lose them because replacing them takes time & effort. In some situations, you might even need to process a legal document where you will write everything about what happened or pay penalty fees.

QUESTION #3: CAN I VISIT DURING OFF-HOURS IF THE FACILITY IS 24/7?

Yes, if they allow 24/7 access to customers as long as they have the appropriate access tools. However, consider your safety because as much as the city is safe, things can happen. First, plan your trip, such as driving with your friend or going on safe roads. Doing this helps you avoid potential issues while in transit. Second, while the company practises safe keeping storage, be conscious of your surroundings during these hours and have the presence of mind. (Tip: If you must go with someone, invite them because being alone can be dangerous sometimes.)

QUESTION #4: IS IT POSSIBLE TO ASK SOMEONE ELSE TO CHECK FOR ME?

Company policies differ, and if you wish to ask someone who is not registered in the invoice or does not hold a card or key, you can talk to the storage companies about their rules & regulations. However, the common step is preparing a letter of authorisation and a few documents, but make sure you trust the person because once they access the space, they can do whatever they want. (Tip: If you can avoid this, better if you are the only person with access to the storage area.) Are you about to type ‘storage space near me’ on your preferred search engine? You are doing the right thing, and visit A Safe Place Self Storage because, as the name suggests, they will keep your belongings in good shape.